Welcome to the ultimate list of aviation companies in the United Arab Emirates (UAE) and Middle East. In this comprehensive article, we will delve into various aspects of the aviation industry in the UAE, including key players, government initiatives, services offered by airlines, helicopter companies, cargo airlines,top aviation companies in uae and middle east i.e private jet charter companies, aircraft maintenance and repair services, ground handling services, training and education facilities, air traffic control systems, technology and innovation, future prospects and growth opportunities, challenges faced by aviation companies, sustainable practices, prominent airports, airline alliances and partnerships and customer experience at UAE airports.
Introduction to the Aviation Industry
The aviation industry in the UAE plays a crucial role in connecting the country with the rest of the world. The sector has witnessed remarkable growth over the years, making the UAE a prominent hub for air travel and logistics. The industry encompasses various aspects, including commercial airlines, cargo services, private jet charters, aircraft maintenance, and ground handling services.
Why the Aviation Sector in UAE is Thriving
There are several factors contributing to the thriving aviation sector in the UAE. Firstly, the strategic location of the country serves as a connecting point between the East and the West. Additionally, the UAE government has implemented policies that facilitate business growth, including tax incentives and a supportive regulatory framework. The presence of world-class airports, state-of-the-art infrastructure and a strong commitment to safety and security further enhance the attractiveness of the UAE for aviation companies.
Key Players in the UAE Aviation Industry
The UAE aviation industry boasts a wide range of key players. From international carriers such as Emirates, Etihad Airways, and Flydubai, to cargo airlines like Emirates SkyCargo and Etihad Cargo, the country offers a diverse range of options for both passengers and businesses. Furthermore, there are several helicopter companies operating in the UAE, catering to various industries such as tourism, oil and gas and VIP transportation.
Government Initiatives Supporting Aviation Companies
The UAE government recognizes the importance of the aviation industry and has implemented various initiatives to support its growth. These initiatives include the development of aviation free zones, the establishment of training institutes for aviation professionals and the implementation of advanced air traffic control systems. Additionally, the government provides financial incentives and support for aviation companies to encourage innovation and sustainability.
Top Airlines and Their Services
Here is the list of aviation companies in UAE and Middle East:
Emirates which is one of the best aviation companies in UAE has received numerous prestigious awards. In December 2021, it was named World Class Airline at The APEX Official Airline Ratings™ awards.
It has also been recognized as the 'Best Airline Worldwide' for the eighth consecutive time by the Business Traveller Middle East Awards 2021.
Additionally, Emirates was honored as the 'Airline of the Year 2020' at the Aviation Business Awards. These accolades highlight Emirates' exceptional performance and consistent recognition in the industry.
The airline's commitment to excellence and its dedication to providing top-quality service have earned it these esteemed titles.
Emirates provides special assistance for passenger needs during flights. This includes medicine onboard, transportation, bringing pets onboard, and assistance for unaccompanied minors and parents with infants.
To arrange accessible travel or make special requests, contact your local Emirates office. They will try their best to accommodate your needs.
The amount of baggage you can bring depends on your destination, ticket type, and travel class. You can have either a weight allowance or a piece allowance. For most routes, the weight allowance is used. However, on flights to and from the Americas and Africa, the piece allowance is used.
Online check-in is available 48 hours before your flight. You have the option to select your seat, choose your meal, and take advantage of last-minute upgrade opportunities.
Class of Travel
Emirates offers customers a choice of 4 classes for their travel. They can select from these classes based on their preferences and needs.
The options available cater to different levels of comfort and amenities. This variety ensures that customers can have a tailored and enjoyable experience during their journey with Emirates.
The Economy class offers comfortable seating and in-flight entertainment services like onboard Wi-Fi and TV channels.
Premium Economy Class
The Premium Economy class provides a spacious cabin with premium leather seats, leg rest, and adjustable headrest. It also offers personalized services, regional meals, and upgraded Wi-Fi.
Business class passengers enjoy airport lounges, fully flat beds, and inflight entertainment.
First class passengers have private suites, flat beds, and personal dining services. They also have access to onboard showers, lounges, and superior quality entertainment.
Owned by the Government of Dubai, flydubai is a low-cost carrier (LCC) known for its affordable fares. The airline operates in Terminal 2 of Dubai Airport, where its headquarters are located.
Since 2008, flydubai has been flying passengers to various destinations around the world, including Africa, Europe, Central Asia, the GCC, the Middle East, the Indian subcontinent, and Southeast Asia.
flydubai is one of the top aviation companies in UAE and it is considered as a sister airline of Emirates because both airlines are owned by the Government of Dubai. However, it's important to note that they operate independently. Despite being sister airlines, flydubai and Emirates have their own separate operations.
In both 2019 and 2021, flydubai received the recognition of being the Best Low-Cost Airline at the Business Traveller Middle East Awards. Moreover, it was honored as the Air Cargo Operator of the Year at the Logistics Middle East Awards in 2019.
These prestigious awards validate flydubai's commitment to excellence and showcase its outstanding performance in the aviation industry. The recognition from the Business Traveller Middle East Awards underscores flydubai's dedication to providing top-notch services and exceptional value to its customers.
Additionally, the Air Cargo Operator of the Year accolade highlights flydubai's efficiency and expertise in the transportation of cargo. These achievements position flydubai as an industry leader, affirming its position as a reliable and trusted airline.
flydubai's continued success exemplifies its relentless pursuit of excellence in delivering unparalleled travel experiences and cargo services.
The baggage allowance in Economy Class varies. For Lite, only hand baggage up to 7 kg is allowed, and a fee is required for checked baggage.
For Value, you can bring a hand baggage up to 7 kg and checked baggage up to 20 kg. Flex allows hand baggage up to 7 kg and checked baggage up to 30 kg. In Business Class, the baggage allowance is even greater.
You can bring hand baggage up to 14 kg and checked baggage up to 40 kg. Enjoy the convenience and flexibility of different baggage allowances depending on your class of travel.
flydubai provides two options for check-in: online or at the airport. To check-in online smoothly, follow these steps:
1. Visit flydubai's online check-in page.
2. Enter your booking reference number.
3. Enter your departure airport.
4. Enter your last name.
5. Click the 'Check-in' button.
Class of Travel
There are two travel classes available for selection.
In economy class, the seats are designed for your comfort, with a head pillow and extra legroom.
You can pay for more legroom if desired. Amenities include in-flight entertainment with movies, TV shows, music, and games. You can choose from a variety of food options. Wi-Fi packages are available for staying connected.
When flying Business class, you'll have a spacious seat made from special Italian leather. There's also extra legroom for added comfort during your flight.
The seat can be reclined into a flatbed, allowing you to get a good rest. In addition, you can purchase an onboard Wi-Fi package to stay connected with your work and emails. To help you relax, there are in-flight entertainments available.
You'll also be provided with delectable meals and fresh drinks to enjoy. Business class offers a professional and comfortable experience, allowing you to take a break from work and rejuvenate.
3. Etihad Airways
Etihad Airways, headquartered in Abu Dhabi, is the second largest airline in the UAE. It operates a fleet of 113 aircraft, serving over 75 destinations worldwide.
Abu Dhabi International Airport serves as its main base. In 2018, the airline transported 14.8 million passengers.
The Arab Air Carriers Organisation (AACO) is a non-political, non-profit organization based in Beirut, Lebanon.
Established on the recommendation of the Transport Committee of the League of Arab States, AACO aims to promote cooperation and maintain quality and safety standards among Arab airlines. It offers aviation management programs, including training in Human Resources, which helps airlines optimize their training budgets.
In 2020, AACO signed an agreement with the International Civil Aviation Organization, committing to achieving 0% growth in emissions for its member airlines.
Etihad Airways is also one of the top aviation companies in UAE and it has won numerous prestigious awards in the airline industry. In 2019, they were recognized as the Middle East's Leading Airline - First Class and Middle East's Leading Airline Inflight Entertainment.
They also received accolades for having the Middle East's Leading Airport Lounge - First Class and the Middle East's Leading Cabin Crew. In 2018, Etihad Airways was honored as the World's Leading Airline - First Class and for having the World's Leading Airline Inflight Entertainment.
They were also recognized for their exceptional First Class Airport Lounge and as the Middle East's Leading Airline - First Class in the same year. Additionally, they received recognition for their Inflight Entertainment and airline rewards program.
These awards highlight Etihad Airways' commitment to providing outstanding service and experiences to their passengers.
Passengers in economy class can bring 7kg of hand luggage and check-in up to 30kgs. Business class travelers are allowed the same 7kg for hand luggage, but they can check-in up to 40kgs.
First class passengers also have a 7kg allowance for hand luggage, but they can check-in up to 50kgs. The baggage allowances vary depending on the class of travel.
Class of Travel
Etihad Airways offers four classes of travel for passengers.
Etihad Airways offers adjustable headrests and comfy pillows for all economy passengers.
Long-haul flights provide full-sized fleece blankets and an amenity kit containing socks, toothbrush, earplugs, and an eye mask. Meals are served with three main course options.
The onboard cafe serves refreshing beverages and snacks. Furthermore, long-haul passengers receive complimentary bar service, which distinguishes Etihad Airways.
All Business class seats can convert to fully flat beds and come with in-seat massagers. Passengers can change the mood lighting settings for relaxation or work.
The 10.6' touchscreen is loaded with entertainment and comes with noise-canceling headsets. Business class guests have access to 'The Lobby' on the Upper Deck where they can hold meetings or socialize while watching TV.
Each guest is provided with an Aqua di Parma kit containing cologne and hand cream. These amenities and features enhance the professional and comfortable experience for Business class passengers.
Etihad's First class offers unparalleled luxury in the airline industry. The spacious cabin includes a wide armchair and a separate 6ft and 10' long bed. Each seat has a vanity unit with a mirror and LED lights, as well as a full-length wardrobe and a separate refreshment cabinet.
The onboard bathroom features a shower and complimentary loungewear. Guests are treated to delicious gourmet meals prepared in-house and have a selection of wines to choose from.
Etihad's 'The Residence' is a luxurious suite with a living room, bedroom, and shower room. The living room features a comfortable leather sofa, two dining tables, and a 32-inch television with a noise-canceling headset from Sennheiser.
The bedroom is equipped with a cozy bed and an en suite bathroom that includes a full-height shower, bathrobe, and hairdryer. The Vanity Kit offers carefully selected lotions and hand creams.
To meet passengers' needs, a dedicated in-flight butler is available at all times. Guests can enjoy a Cognac Service or choose from a selection of fine wines. The Residence offers a premium and tailored experience for travelers.
4. Air Arabia
AirArabia is the first low-fare airline in the Middle East. Its headquarters is located in the A1 Building at Sharjah Freight Centre, Sharjah International Airport.
The airline offers services to more than 170 destinations worldwide. AirArabia is also present in three international bases - Egypt, Jordan, Morocco, and Nepal. As a professional airline, AirArabia aims to provide quality and efficient service to its customers.
With its low fares and wide range of destinations, AirArabia is a popular choice for travelers in the Middle East and beyond.
Air Arabia has received several awards, including the "Corporate Social Responsibility Award" in 2012 at the Aviation Business Awards.
In 2013, it was named "Low-Cost Carrier of the Year" at the same awards ceremony. Air Arabia was also recognized as the "Best Low-Cost Airline" at the World Tourism Forum held in Istanbul, Turkey in 2015.
Additionally, in 2012, it achieved first place for punctuality at Moscow airport. These accolades highlight Air Arabia's commitment to excellence and its outstanding performance in the aviation industry.
The airline's dedication to corporate social responsibility and its focus on providing a low-cost and punctual service have been recognized by prestigious organizations.
Passengers from Sharjah can check-in online 36 hours before their scheduled departure. The check-in can be done conveniently through the airline's website.
Alternatively, passengers can also check-in online 24 hours in advance. This online check-in feature is available to provide a convenient and time-saving option for passengers.
Air Arabia offers support to passengers who require special assistance. Our dedicated ground staff provide wheelchairs and airport assistance during check-in.
We understand that each passenger has unique needs and we strive to provide a service that meets those needs effectively.
Since its establishment in 1945, Saudia has become a distinguished global airline. It ranks fourth among Middle East carriers, following Emirates, Etihad and Qatar Airways.
Saudia, also known as Saudi Airlines, is headquartered in Jeddah, Saudi Arabia, with main operations centered at King Abdulaziz International Airport. Riyadh and Dammam airports serve as secondary hubs.
Saudi Airlines has received numerous awards for its customer satisfaction and comfort. In 2020, it was honored with the "Five Star Global Airlines" award by APEX, a prestigious international airline association.
Saudia has specific regulations for baggage allowance, including the number of bags, dimensions, and weight per piece based on the class of travel.
In First and Business classes, each baggage piece should not exceed 32kg (70lbs). In Guest class, it should not exceed 23kg (50lbs), and an excess baggage fee of SAR 138 per piece will be charged.
Class of Travel
When traveling with Saudia, customers have the option to choose from 3 different classes.
Saudia First Suite
Saudia's elite First Suite provides private suites with 82” seats, offering non-stop HD entertainment on 23” HD Screens. Passengers can enjoy fine dining with a la carte options, all prepared by an onboard chef.
The First Suite experience ensures a luxurious and comfortable journey for travelers. The private suites offer ample space, allowing passengers to relax and enjoy their flight. The 23” HD screens provide high-quality entertainment options to keep passengers entertained throughout their journey.
With the a la carte dining options prepared by an onboard chef, passengers can indulge in delicious and gourmet meals. Saudia's First Suite is truly a premium experience in air travel.
Saudia aircraft have 36 business class seats. These seats are adjustable and can be made into full flatbeds. Each seat also comes with a large, 17-inch HD screen monitor.
There is a spacious dining table and an ottoman for added comfort. These features make the seating experience professional and comfortable for passengers.
The guest class in Saudia offers superior comfort and luxury compared to other airlines. It includes features such as 34-inch seat pitches and headrests with padded wings for ultimate comfort. The seating position can easily be adjusted with the push of a button.
The seats also come with manually-operated footrests and lumbar support recline for added relaxation. Saudia ensures that passengers have the best possible experience in their guest class, providing them with top-notch amenities and comfort throughout their journey.
Traveling with Saudia is a luxurious and enjoyable experience for passengers.
The Role of Technology and Innovation
Technology and innovation play a crucial role in driving the growth and development of the UAE aviation sector. The UAE is at the forefront of adopting emerging technologies such as artificial intelligence, blockchain and robotics to enhance operational efficiency, passenger experience and safety. Innovation hubs and research centers in the UAE collaborate with aviation companies to develop groundbreaking solutions and drive technological advancements in the industry.